FAQ's

Courses can be taken face-to-face, remote-live, on-demand or on-site at your facility.

Course materials include student guide, hands-on lab manual and USB flash drive for examples and lab work.

Students receive a certificate of completion at the end of class.

Students can retake any portion of a live class that has been completed, within 12 months at no extra cost.

Computers are provided for in-class use. Students are welcome to bring their own laptops as well.

Face-to-face and remote-live courses typically run Monday - Friday, 9:00am - 5:00pm.

All of our instructors are experienced professionals; none has been teaching for less than a couple of years, and most have been teaching for many years. The average technical experience of our instructor staff is over ten years. Most of them have experience not only as technical instructors but as hands-on practitioners, so they have real-world experience to go with their training experience.

If you're not totally satisfied for any reason, simply withdraw before the beginning of the second day (or before completing 4 modules of an on-demand training presentation). Return all course materials and receive a 100% refund.

No refunds are available once 4 or more modules of an on-demand course are completed. Prorated refunds may be granted for live courses for withdrawals after the first day.

You can cancel or reschedule at anytime. There are no registration fees or cancellation fees.

Payment is not required at time of registration. However, payment is due in full prior to the start date of the class. Your invoice will be e-mailed directly to you shortly after receipt of your registration.

HOTT accepts check, electronic funds transfer (EFT) or credit card for payment. If you would like to pay via EFT or credit card, please call 978-250-4299 after you receive an e-mail acknowledging your registration. Checks should be mailed to:

Hands On Technology Transfer
1 Village Square, Suite 8
14 Fletcher Street
Chelmsford, MA 01824